Tailored plugins, themes and web applications built specifically for your business.
High-performance, conversion-focused websites that grow your business.
Powerful WordPress solutions that are secure, scalable and easy to manage.
Automate processes, connect tools and save time with smart workflows.
Why Choose @Rank
Experienced professionals dedicated to your success.
Tailored strategies and solutions that fit your needs.
We build with security, performance and scalability in mind.
We're with you every step of the way.
Helping your business grow with smart, scalable and future-ready solutions.
FAQs
Frequently Asked Questions
Find clear answers about At-Rank products, licenses, subscriptions, custom development, technical requirements, account management, updates, and customer support.
Answers Made Simple
How Can We Help You Today?
Choose a category to quickly find helpful information about our WordPress products, development services, licenses, accounts, and technical support.
What products and services does @Rank offer?
At-Rank provides WordPress and WooCommerce solutions for developers, agencies, website owners, and digital businesses. Our offering includes FormFlow for extending Elementor forms, SubscriptionFlow for subscriptions and software licensing, custom WordPress development, custom applications, product documentation, and technical support.
Who are @Rank products designed for?
Our products are designed for WordPress professionals, Elementor users, WooCommerce store owners, agencies, developers, and businesses selling digital products or services. Available features and plans support different needs, from individual websites to larger multi-website operations.
Do @Rank products require WordPress?
FormFlow and SubscriptionFlow are WordPress plugins and therefore require a functioning WordPress installation. FormFlow additionally works with Elementor forms, while SubscriptionFlow integrates with WooCommerce. Review the individual product requirements before installation.
Are free product plans available?
Selected At-Rank products include a free Starter plan with essential functionality. Advanced automation, integrations, widgets, security tools, customization controls, or multi-website usage may require a Pro or Agency license. Compare the relevant pricing table before choosing.
How do @Rank licenses work?
Paid licenses normally determine which premium features, updates, support services, and website activations you can access. Your license key validates the installation and connects it to your customer account. Activation allowances depend on the purchased plan.
Can I use one license everywhere?
The number of permitted websites depends on your selected product and license plan. A single-site plan covers one installation, while larger plans support additional websites. Each live installation using premium functionality requires an available activation.
Where can I download purchased products?
Available product files can be downloaded through your At-Rank customer account. Sign in, open your subscriptions or downloads area, and select the relevant product. Download access may depend on the product and current license status.
Do @Rank products receive updates?
Active licenses include product updates according to the terms of the selected plan. Updates may introduce features, compatibility improvements, security enhancements, and bug fixes. Back up your website and test significant updates safely before deploying them.
How can I check product compatibility?
Review the requirements and changelog provided for the relevant product. Compare them with your WordPress, PHP, Elementor, WooCommerce, and server versions. For complex websites, test installation and updates in a staging environment first.
Can I upgrade my plan later?
Yes. You can upgrade when you need additional features, website activations, automation, or a higher support priority. Available upgrade options and any applicable pricing are shown through the relevant product or customer account area.
What is FormFlow for Elementor?
FormFlow is a WordPress plugin that extends Elementor Pro forms with advanced functionality. It adds tools for conditional logic, multi-step experiences, styling, analytics, integrations, ticket management, booking workflows, custom fields, security, and conversion-focused interactions.
Does FormFlow require Elementor Pro?
Yes. FormFlow extends the Elementor Pro Form widget and therefore requires compatible versions of WordPress, Elementor, and Elementor Pro. Some individual FormFlow features may also depend on connected services or specific WooCommerce functionality.
Can FormFlow extend existing Elementor forms?
Yes. You do not need to rebuild every form from the beginning. FormFlow is designed to enhance existing Elementor forms with additional controls and workflows. Back up the website and test advanced configurations before applying them to production forms.
Does FormFlow support conditional logic?
Yes. FormFlow can show, hide, or control form elements according to user selections and defined conditions. Conditional fields are available in Starter, while advanced step-related conditions and additional logic capabilities may require a paid plan.
Can I build multi-step forms?
Yes. FormFlow enhances Elementor multi-step forms with progress controls, conditional step logic, automatic navigation for selected fields, and conversion-focused interactions. Available options can depend on your FormFlow plan.
Does FormFlow include form analytics?
es. FormFlow analytics can help you understand form views, submissions, conversions, abandonment, step performance, time spent, device information, and referral sources. These insights can reveal where users encounter friction within longer forms.
Which integrations does FormFlow provide?
FormFlow includes integration capabilities for services such as Zapier, Google Calendar, and ClickUp. Availability and configuration requirements can vary by plan and connected service. External platforms may require separate accounts, permissions, or API credentials.
Can FormFlow create support tickets?
Yes. Form submissions can be converted into structured tickets. The ticketing tools support information such as status, priority, internal notes, and customer-facing dashboard interactions, helping teams manage form-based support requests more efficiently.
Does FormFlow include booking tools?
Yes. FormFlow includes booking functionality for creating appointment and availability workflows through Elementor forms. Configuration may include calendars, selectable dates, availability rules, and related form actions, depending on the installed version and plan.
Can I customize forms visually?
Yes. FormFlow adds extensive styling controls for fields, choices, buttons, steps, layouts, spacing, borders, icons, images, and dashboard elements. This helps maintain consistent branding without relying entirely on separate custom CSS.
What is SubscriptionFlow for WooCommerce?
SubscriptionFlow is a WordPress plugin for selling and managing recurring products, software licenses, protected downloads, and customer access through WooCommerce. It combines native subscription management, license-key generation, free trials, renewal tools, customer dashboards, automated emails, security features, and developer endpoints.
Does SubscriptionFlow require WooCommerce?
Yes. SubscriptionFlow uses WooCommerce products, customers, orders, checkout processes, payment methods, and account information. Your website must meet the applicable WordPress and WooCommerce requirements. Some features also require Elementor or compatible payment gateways.
Which subscription durations are supported?
SubscriptionFlow supports daily, weekly, monthly, yearly, and lifetime product access. Store administrators can configure the duration, plan, renewal price, grace period, website allowance, upgrade options, cancellation permissions, and related settings for eligible products.
Can SubscriptionFlow offer free trials?
Yes. Free trials can be configured in days, weeks, or months. You can define what happens after the trial, display a custom trial label, and restrict customers to one trial per product. Automated conversions and scheduled trial emails require an eligible paid plan.
Does SubscriptionFlow generate license keys?
Yes. SubscriptionFlow can automatically generate a license key after a successful WooCommerce order. Administrators can assign plans, expiration dates, activation allowances, product downloads, plugin versions, and licensing rules to eligible products.
Can customers manage their subscriptions?
Yes. The customer dashboard displays subscriptions, licenses, activation details, renewal dates, trial information, downloads, invoices, payment methods, and profile settings. Available actions can include copying keys, deactivating websites, upgrading, renewing, or cancelling.
Are automatic recurring payments supported?
Yes. Eligible paid plans support automatic recurring billing with supported Stripe and PayPal configurations. If an automatic payment cannot be completed, SubscriptionFlow can create a renewal order and provide a payment link while applying the configured grace-period rules.
What does the Email Center include?
The Email Center provides editable templates for subscription, license, security, retention, free-trial, payment, and administrator events. It includes dynamic placeholders, previews, test emails, delivery logs, scheduled reminders, and supported PDF invoice attachments. The Email Center requires Pro or Agency.
Does SubscriptionFlow include Elementor widgets?
Eligible paid plans include Elementor widgets for the customer dashboard, checkout, and login experience. These widgets provide content, layout, label, visibility, color, typography, border, spacing, button, status, and other visual customization controls.
How does SubscriptionFlow protect customer accounts?
SubscriptionFlow includes email-based two-step verification, recovery codes, configurable verification sessions, failed-attempt limits, security logs, and Cloudflare Turnstile protection for login and registration forms. Advanced account-security functionality requires an eligible paid plan.
What custom development services are available?
At-Rank develops custom WordPress plugins, WordPress themes, WooCommerce extensions, integrations, dashboards, automation systems, customer portals, and web applications. Each project is scoped according to its business objectives, required functionality, technical environment, and expected users.
Can you develop custom WordPress plugins?
Yes. We can create purpose-built WordPress plugins that add functionality, connect external services, automate processes, extend Elementor or WooCommerce, and improve administration. The final architecture depends on the required features and existing website environment.
Do you create custom WordPress themes?
Yes. We develop custom themes with distinctive designs, responsive layouts, reusable components, templates, global controls, and practical content-editing experiences. Themes can be designed for Elementor, the WordPress block editor, WooCommerce, or another agreed workflow.
Can you customize an existing plugin?
Yes, after a technical review. We first determine whether the requested functionality can be implemented safely through hooks, APIs, add-ons, or a separate companion plugin. Direct modifications to third-party plugin files are generally avoided because updates can overwrite them.
Do you build custom WooCommerce solutions?
Yes. We develop WooCommerce functionality for products, pricing, checkout, subscriptions, licenses, customer dashboards, orders, payment workflows, automation, and external integrations. Requirements are reviewed carefully because commerce projects can affect payments, customer data, and operational processes.
How does custom development begin?
The process begins with a project request and discovery phase. We clarify the business objective, required functionality, users, integrations, technical environment, priorities, budget, and desired timeline before preparing a proposed scope and development approach.
How long does development usually take?
Development time depends on scope, complexity, design, integrations, testing requirements, documentation, and existing systems. A focused plugin may take several weeks, while a complex theme, platform, or application may require multiple phases and several months.
How is custom development priced?
Pricing is calculated after reviewing the requirements, complexity, estimated development effort, design work, integrations, testing, documentation, and support scope. The proposal should clearly define deliverables, assumptions, responsibilities, timeline, and expected cost.
Will my project receive documentation?
Documentation can be included according to the project scope. Depending on the solution, this may cover installation, configuration, administration, user workflows, integrations, API behavior, deployment, troubleshooting, and future maintenance.
Can you maintain the solution afterward?
Yes. Ongoing maintenance, updates, compatibility work, monitoring, support, and future development can be arranged separately. The recommended maintenance scope depends on the project’s complexity, dependencies, integrations, security requirements, and release schedule.
How can I contact At-Rank support?
Use the At-Rank support area or the designated contact method associated with your product and account. Include the product name, version, WordPress environment, problem description, relevant screenshots, and steps needed to reproduce the issue.
What information should my ticket include?
Include your product and version, WordPress version, Elementor or WooCommerce version, PHP version, error message, affected page, recent changes, screenshots, and reproducible steps. Never include passwords, complete payment information, or secret API credentials.
How quickly will support respond?
Response priority depends on your product plan, support level, ticket complexity, and current request volume. Normal, medium, and high-priority support determine how requests are queued, but investigation and resolution times can vary by issue.
Does support include custom development?
Standard product support generally covers installation, configuration, documented functionality, confirmed bugs, and relevant compatibility questions. New functionality, extensive customization, third-party modifications, or project-specific integrations may require a separately scoped custom-development service.
Can support access my website?
Temporary access may sometimes be necessary for troubleshooting, but it should only be provided through the approved secure process. Use a temporary administrator account when requested and remove it after the investigation is completed.
What should I try before contacting support?
Update compatible software, clear relevant caches, review error logs, reproduce the issue in a staging environment, temporarily disable conflicting custom code, and record the exact steps. Create a complete backup before making significant troubleshooting changes.
Are third-party conflicts covered by support?
Support can help identify whether another plugin, theme, caching system, security service, or custom script is contributing to the issue. Fixing or modifying third-party software may require cooperation from its developer or a separate development service.
How do I report a product bug?
Submit a support request containing the affected product version, environment details, expected behavior, actual behavior, screenshots or recordings, error logs, and reliable reproduction steps. Clear reproduction information helps the team validate and prioritize the issue.
Can support help with installation?
Yes. Support can provide guidance for installing, activating, licensing, and configuring supported At-Rank products. Website-specific migration, server administration, custom integrations, or extensive configuration may require additional technical services.
How should I prepare for updates?
Create a complete website and database backup, review the changelog, confirm requirements, and test important updates in a staging environment. After updating, verify forms, checkout, scheduled processes, integrations, customer accounts, and other business-critical workflows.